Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It’s all standard operating procedure at Zappos, the online retailer that’s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer inFortunemagazine’s annual “Best Companies to Work For” list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own. To learn more about the book, go to www.deliveringhappinessbook.com .
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Category Archives: Aktuell
Deliviering Happiness – das Buch von Tony Hsieh
Fields Wicker-Miurin: Learning from leadership’s “missing manual”
Leadership doesn’t have a user’s manual, but Fields Wicker-Miurin says stories of remarkable, local leaders are the next best thing. At a TED salon in London, she shares three.
Fields Wicker-Miurin wants to improve the quality and impact of leadership worldwide by discovering leaders in unique, local settings and connecting them with one another. (LeaderQuest)
Remembering John Wooden
John Wooden starb mit 99. Er wusste wie man Talent entwickelt, praktizierte wertschätzende Führung – und ist Vorbild und Modell für Lehrer, Trainer und Performances-Coaches.
John Wooden on true success
With profound simplicity, Coach John Wooden redefines success and urges us all to pursue the best in ourselves. In this inspiring talk he shares the advice he gave his players at UCLA, quotes poetry and remembers his father’s wisdom.